Question 1

Do you sell products directly to the public?

Accepted Answer

No, Mammoth Gear does not sell products directly to the public. All purchases must be made through our authorised retail dealers.

Question 2

How does warranty work for Mammoth Gear products?

Accepted Answer

In the event of any issues with your Mammoth Gear product, please contact the retailer where you made the purchase for assistance with warranty claims.

Question 3

Do you offer support or collaborations with musicians and music influencers?

Accepted Answer

Yes, we are interested in partnering with musicians and music influencers. If you're interested in collaboration opportunities, please email us at enquiries@musicandaudio.com.au (enquiries@musicandaudio.com.au)

Question 4

Do you have a showroom where I can view your products?

Accepted Answer

We do not have a physical showroom. Instead, visit one of our authorised retail partners to explore our products in person.

Question 5

Is warranty coverage available for products purchased internationally?

Accepted Answer

If you purchased a Mammoth Gear product from an international retailer, warranty claims must be handled through the original point of purchase. Please contact the retailer directly for assistance.

Question 6

Can I return or exchange a product?

Accepted Answer

Returns and exchanges are handled by the retailer where you purchased the product. Please contact them directly for their return and exchange policies.

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